Returns & Exchanges

At Deville Jewelry, we want you to be completely enamored with your new piece; if you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Each piece must be returned in its original luxury packaging with the security tag intact to qualify for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the jewelry in its original display box and secure it within a padded shipping envelope, ensuring all certificates of authenticity are included.

3

Ship with Care

Affix the pre-paid insured shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our master jewelers verify the condition of the piece, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing